For treatment bookings…
Please arrive 15 minutes before your treatment time.
Treatments do not include access to our thermal journey.
For spa packages… Appropriate swimwear is obligatory within the wet area. You must be 18 to use the spa. Upon arrival we will provide you with a wristband for your own personal locker; a robe, a towel, and a pair of flip-flops. We request that all guests use silent mode on mobile phones and refrain from taking calls. Filming and photography is not permitted in the changing areas. Smoking and the use of electronic smoking devices are not permitted within any of the indoor or outdoor spa areas.
When making your booking, please make sure to let us know of any dietary requirements before hand, you can use the notes box to add in this information.
If you need to cancel or amend your booking, please contact the team on eat@hopestreethotel.co.uk.